The value of outsourcing non-differentiated technology and operational activities
COO Symposium (EMEA and North America)

Tuesday, 27 April 2021

14:00 - 15:15 (BST) 09:00 - 10:15 (EST)


Since the financial crisis, technology and business process outsourcing have been at the heart of the capital markets industry's drive to address uneconomic costs. Despite all their efforts, many companies seem to have reached the boundary of this optimization, limited by remaining business processes and technologies that appear too specific and risky to modernize and externalize. As a consequence those institutions find it more challenging to adapt and offer differentiating services.

If financial institutions started anew today — based on effective profit and cost management with a singular focus on business differentiation — what would the operational questions relate to and what would the future hold for them?

Join us at the Symposium, where our panel of experts will discuss radical change, and how, despite our industry being one of the most shackled in legacy and regulation, there are proven paths to reinvent new generation operating models that put customers, innovation and profitability at their core.



Matthew Hargreaves,

Global Head of Capital Market,

DXC Luxoft


Hugh Richards,

Ecosystem Strategy, DXC Luxoft


Torquil Wheatley,

Head of Business Development, Coremont


Jared Moon

Senior Partner, McKinsey & Company

Moderated by:

Maurice Evlyn-Bufton,

CEO, Armstrong Wolfe

Case Studies

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Bank Utilities Report

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For initial enquiries, please contact our UK headquarters during GMT business hours.

+44 (0) 203 664 8863