“The discussion of how to use behavioural science to build a culture that motivates everyone in the organisation and then protect it from bad actors was a real eye-opener”.

David Lean, Chair of the Association of Online Due Diligence

“A really useful summit, which allowed representatives of many of the financial world’s great firms to come together on a global stage and share interesting views and insights into risk management and governance. – Well done Armstrong Wolfe!” 

Jason Hope, General Manager, Business Controls, Monitoring and Remediation, Westpac Institutional Bank

“As usual the Armstrong Wolfe team pulled together a splendid event. Unscripted and with the right participants, discourse was open, transparent, topical and punchy. Right context at the right time and unlike many events recently, the openness and participation within the COO community ensured this was a valuable and worthwhile use of time. Well done and looking very much forward to future events”  

David Sharratt, China COO, Commerzbank AG Shanghai Branch

“Maurice and team, congratulations on a very successful event marking not only a high point of your many years of bringing value to the FS COO community, but also to an intense year of launching the community programs and of accelerating AW’s transition into a purpose-focused enterprise. Well done!” 

David Ornstein, Former MD, COO, Barclays Investment Bank USA

“The summit catalysed real insight and collaboration on a spectrum of thorny problems, which we all need to solve and not merely for the sake of our organisations or industry, but for society at large.”

Sam McGrath, Managing Director, Corporate & Institutional Banking, Standard Chartered Bank

“It’s always a pleasure and enriching to participate in the events organized by Maurice and his team. There is always something to share with and to learn from others participants.”

Eric Rabin, Chief Operating Officer, Societe Generale

“It’s great to see the industry being less fearful of sharing problems and issues – it has been a difficult few years and many banks have attempted to innovate looking inward rather than collaboratively in the industry. Forums such as these are crucial to allow thought leadership to be shared where there is little company IP advantage at stake – this will in turn lead to far more collaborative solutions, saving cost, creating efficiency and ultimately benefitting the customer, investor, shareholder, employee and other stakeholders.”

Rich Evans, Global Solutions Lead, Regulation and Compliance, DXC Luxoft

“A great opportunity to contribute and learn across a range of relevant topics which cut to the heart of applying innovation and creativity in the FS context.  Illuminating the mutually beneficial relationship between the FS industry and human evolution.  Many thanks to Maurice, Gwen and the whole Armstrong & Wolfe team for putting together such a great line-up.”

Christine Moran Currently studying Corporate Sustainability at Oxford Said Business School, former EMEA Head of Culture and Conduct, State Street

“Armstrong Wolfe provide a fantastic forum for COOs – and other C-suite roles – to share, learn, debate and develop as a community.  Their intellectual promptings, with which the AW team seed debates and discussions, have helped me to develop and grow and to make connections with peers across my industry”.

Iain Heeps, Executive Director, UK COO & Deputy UK CEO, BNP Paribas Asset Management

“What I liked [about the summit] was that in almost every session the discussion was taken to the “how do you operationalise this [solution/other]?”  

Virginia Laird, MD, CAO, EMEA Markets & Securities Services, Citigroup

“Through its impressively diverse panel, the summit provided a unique opportunity to gain practical insight towards the evolving role of the COO in guiding organisational transformation and providing purpose driven leadership in relatively unique circumstances.” 

Ashwin Chak, MD, COO, Markets and Investment Banking, Asia ex Japan, Mizuho Securities

“Armstrong Wolfe has successfully positioned itself as the trusted partner to the COO community.  The Conduct and Culture summit was an example of how it uses its platform to promote the key challenges of the day, attending was beneficial and thoroughly enjoyable.”

Summer Hinton, Chief Operating Officer, BMO Capital Markets