Watch the entire Conduct & Culture Summit on-demand.

Opening Session

YouTube video

Closing Session

YouTube video

Summit Advocates

The below sessions are available in the Registered Delegates Content area

Leadership & Purpose

The Integration of Military and Commercial Leadership


Lance Gerrard-Wright, (former British Army major), Director IDG, The Royal Military Academy Sandhurst
Chris Severson, (former TOPGUN F/A-18 pilot), Head of Transformation Office Philip Morris International
Ashwin Chak, MD, COO, Markets and Investment Banking, Asia ex Japan Mizuho Securities
Sam McGrath, Managing Director, Corporate & Institutional Banking Standard Chartered Bank
Stuart Tootal, (former British Army colonel) Partner Matero Consulting

Corporate Purpose The Case for Re-examination


Michael Cole-Fontayn, Chairman, Association for Financial Markets in Europe
Michael Footman, Partner, PwC
Sonja Jackman, EMEA Chief Controls Officer, BNY Mellon
Ursula Schleissler, Independent Non-Executive Director
Samantha Willis, Managing Director, CIB Conduct Risk Lead and APAC Culture and Conduct Lead, JP Morgan Chase & Co

Crystallising value in a Purpose oriented Culture


Patrick Butler, Managing Partner Armstrong Wolfe Institute
Tracy Cherrington, Chief Executive Officer, Credit Suisse Asset Management
Lola Ninonuevo, Regional Chief Operating Officer, EMEA, Wells Fargo
Ruth Steinholtz, Founder, AretéWork

Executive pillars of conduct and control


Constantine Boyadjiev, Managing Director, Global Regulatory & Compliance Analytics Practice Lead, Protiviti
Tricia Lawson, Head of Human Resources EMEA Region, Wells Fargo
Allen Meyer, Partner-Head of Compliance Practice for the Americas, Oliver Wyman
George Nunn, Managing Director, Chef Operating Officer, Global Markets Americas, BNP Paribas

Leadership Elevating Character Alongside Competence


Dr. Mary Crossan, Professor of Strategic Leadership, Ivey Business School
Loretta Marcoccia, EVP & COO, Global Banking and Markets, Scotiabank
Max SpotoMD, Global COO Markets, UBS
Suzy White, Global COO, Markets & Securities Services, HSBC

Beyond individual accountability


Patrick Butler, Managing Partner, Armstrong Wolfe Institute
Paul Maley, MD, Global Head of Securities Services, Deutsche Bank
Ruairi O’Healai, MD, EMEA COO, Morgan Stanley
Robert Scott, MD, Global Head Market Infrastructures & Participants, Commerzbank AG

Leadership when in Crisis


Brona Brillant, Executive Consultant, Eleven Canterbury, Former Head of Transformation, Prudential Life Assurance
James Christodoulou, Executive Consultant, Eleven Canterbury, President and Chief Operating Officer of the Blink Charging Company
Dr. Dan Martin, Senior Advisor, Eleven Canterbury

Threat Management and the role of the COO

Brexit and Regulatory Change


Lucy Da Piedade, Managing Director, Chief Control Officer, Barclays
Chris Dickens, EMEA COO, Markets and Securities Services, HSBC
Richard Evans, Global Solutions Lead, Regulation and Compliance, DXC Luxoft
John Liver, Partner, EY UK
Dr Roger Miles, Co-Head of Faculty UK Finance, Conduct & Culture Academy

A Purposeful Organisation


Catherine Brown, Partner, Oliver Wyman & Board Member, FICC Market Standards Board
Summer Hinton, Chief Operating Officer, BMO Capital Markets
Tracey McDermott, Group Head, Corporate Affairs, Brand & Marketing & Group Head, Conduct, Financial Crime & Compliance, Standard Chartered Bank
Christine Moran, Currently studying Corporate Sustainability at Oxford Said Business School, former EMEA Head of Culture and Conduct, State Street
Gwen Wilcox, COO, Global Head of Women in the COO Community, Armstrong Wolfe

Threat & Risk Management and The Role of The COO


Joe Carrier, Senior Vice President, Enterprise Risk Management, Franklin Templeton
Dane Chamorro, Head of Global Risk and Intelligence, Control Risks
Siobhan Dunn, Managing Partner at DonebyDunn Consulting, Former COO – Morgan Stanley and DRKW
Simon Longden, Partner, Armstrong Wolfe Partners
Marianne Nichols, Global Head of Intelligence and Threat Analysis, Invesco US
Mike Wolff, Partner, Control Risks

Behavioural Analytics


Patrick Butler, Managing Partner, Armstrong Wolfe Institute
Mark Cooke, Starling Trust
Andrew MacDonald, Founder, PQ (lboro) Limited
Nick Reed, Starling Trust

Crafting Personal and Professional Purpose


John Coleman, Managing Partner, Sovereign’s Capital
James Ferguson, Director of Operations, Brown Advisory
Mina Nguyen, Head of Institutional Strategy, Jane Street Capital

Governance and the results of the 3LoD survey

3LoD - a view from the 1st line (morning)


Christian Alibert, Global Markets Supervision, Royal Bank of Canada
Jason Hope, General Manager, Business Controls, Monitoring, and Remediation, Westpac Institutional Bank
David Sharratt, China COO, Commerzbank
Sanjeev Verma, Managing Director, Global Head, Financial Markets Conduct and Control, Standard Chartered Bank
Nigel Webb, Senior Managing Director, EMEA Head of Financial Services, FTI Consulting
Simon Longden, Partner, Armstrong Wolfe Partners

A moment in time when crisis called and the COO answered


Andre Cronje, Former Global COO
Sapna Dattani, Former COO and MD, DWS Asset Management
Iain Heeps, Executive Director, UK COO & Deputy UK CEO, BNP Paribas Asset Management
Eric Rabin, Chief Operating Officer, Societe Generale
Patrick Butler, Managing Partner, Armstrong Wolfe Institute

Whistleblowing framework & escalation path, as a governance structure


Richard Evans, Global Solutions Lead, Regulation and Compliance, DXC Luxoft
Carl Hewitt, Director, Sionic
Helen Hughes-Green, MD, Chief Conduct & Controls Officer, Group COO, Standard Chartered Bank
Alexandra Stanton, Senior Conduct Specialist, EMEA Global Markets at a global investment bank
Patrick Butler, Managing Partner, Armstrong Wolfe Institute

Driving Purpose with Behavioural Data Science


Peter Gloor, Research Scientist MIT Center for Collective Intelligence, Chief Creative Officer, Galaxy Advisors
Rupert Jolley
Mirea Raaijmakers,
Global Head Behavioural Risk Management, ING
Harry Toukalas, Co-CEO, Galaxy Advisors

3LoD - a view from the 1st line (afternoon)


Shelly Liposky, Managing Director & Global Head Business Risk and Solutions, BMO Capital Markets
Larry List, Partner, Armstrong Wolfe Partners
Marc Walby, Senior Managing Director, Financial Services, FTI Consulting
Chuan Wong, Chief Control Officer, BNY Mellon

Registered For Our April 2021 Summit?

Login to view restricted content.

Missed Our April 2021 Summit?

Register here to request access to paid* for content.

*a one-off £80 fee to access all recordings

On-demand content duplicate

Save The Date

1st – 5th November 2021


Missed our April 2021 Summit Sessions? 

Access Sessions On Demand

Another chance to view our sessions from the Conduct & Culture Summit (19th - 21st April). 3 days of virtual webinars for the Financial Services Global COO and CCO community.

Armstrong Wolfe have created an opportunity to hear from industry and regulatory leaders, prominent academics and those at the forefront of behavioural science on how culture and conduct is shaping the Financial Services industry.

YouTube video