Improving Productivity in a New Working Environment

Tuesday, 15th June 2021

11:00 - 12:00 (BST)



During the session Gagan Bhatnagar and Manuel Pingarron Diaz will explore productivity in a new working environment: defining productivity and discussing ways to measure it, monitor it and improve it.



Gagan Bhatnagar,

EY Partner, Banking and Capital Markets Sector


Gagan focuses on front-to-back transformation wholesale banks and investment banks, targeting productivity and efficiency improvement and profitable growth. He has worked with some of the world’s top banks in Europe, the US and Asia-Pacific on key transformation programmes including business restructuring, new operating model implementation, digitisation and operational excellence.


Manuel Pingarron Diaz,

Behavioral Economics and Commercial Strategy Solution Leader for Financial Services at EY-Parthenon

Manuel is one of the leading experts in behavioral economics applied to commercial strategy in financial services and has over 11 years experience in Consulting and Business Development activities. He is the Author of “Irrational Consumer: decoding decision making”, one of the few books that focuses on behavioral economics applied to commercial strategy. He has articles published in numerous national media outlets and is a regular speaker at events around the world.