Women in the COO Community
WCOOC
Supporting, empowering & inspiring the female leadership of tomorrow
Armstrong Wolfe’s Women in the COO Community (WCOOC) initiative was established in 2016, and is now globally recognised across New York, Toronto, London, Paris, Hong Kong, and Singapore. Its purpose is to champion the cause for advancement of women within financial services, focused on the leadership of tomorrow, those that will take the industry forward into the coming age.
Members of our global COO network come together to provide and present on subjects directly related to career management and advancement. We provide this through podcasts, articles, interviews, and events for which we recruit engaging speakers from within and outside the industry. We welcome people of any level of seniority to engage with our agenda.
WCOOC is led by industry professionals, its Chair, Vice Chair, and regional steering groups working together to provide timely and forward-thinking content and thought leadership.
Our Mission:
To inspire tomorrow’s female leaders in Financial Services to have no limit to their ambitions.
To educate our peers on-business management and the COO role as career destinations.
To provide a platform for cross-industry debate seeking to address common challenges.
WCOOC Articles
WCOOC Events
Executive Coaching
WCOOC Podcasts
WCOOC Leadership Team

Emma Prophet
Global Co-Chair
Emma Prophet is Group Head of Operations at TP ICAP and their EMEA Business Sponsor for Diversity and Inclusion Network groups. Emma joined TP ICAP following 15 years at Morgan Stanley, where she was a Managing Director and held various leadership roles across Clearing, Data and Securities Operations based in London, Glasgow, Singapore and New York.
Prior to her time at Morgan Stanley, Emma started as a consultant working with various Financial Services firms and then spent 5 years as Project Manager delivering cross-functional change at Barclays Capital.

Clement King
Global Co-Chair
Clement King Executive Consulting LLC provides consulting services on a wide range of topics, including Executive Leadership, Risk, Control & Compliance, Transformation/Change Management and Speaking Engagements. Clement is a highly accomplished Executive who has built an extensive record of success in managing risk and regulatory compliance, improving controls and building high performance teams for top financial services organizations.
Over the course of his career, Clement has partnered with Executives, Corporate Boards, Business Leaders, Operations, Technology, Finance, Human Resources and other departments to create powerful risk mitigation strategies to drive growth in the face of rapidly evolving changes within global markets.
Clement was most recently the Control Management Senior Executive, Chief Operating Officer for Wells Fargo. Previously, Clement was the Chief Control Officer for the U.S. for HSBC and worked in New York, London and Toronto. He has also worked for other leading financial institutions including JP Morgan and Citi.
Clement also fosters a culture of innovation, collaboration, and professional development as core elements for achieving shared goals. Clement is a strong advocate for diversity, equity and inclusion, and is a Board Member for two nonprofit organizations – Johnny Mac Tennis Project and Nest Artisan Guild.
WCOOC Steering Group
North America
Clement King
Former Wells Fargo
Control Management Senior Executive, COO
Stephane Xhayet
COO Global Markets Americas
BNP Paribas
COO
BNP Paribas Securities Corp
Kay Lazidis
SVP, COO, U.S. Global Banking & Markets
Scotiabank
Rhiannon Wakefield
COO, Americas
TP ICAP
Caitlin Behrens
COO, Americas
Standard Chartered Bank
Susie Roberts
Managing Director, Chief of Staff for Global Fixed Income & Currencies
EMEA
Sietske Kalse
MD, Global CAO for Global Rates and Markets Cross Asset
Citi Bank
Yvonne Waldron
Director – Treasury Services Global Business Change Lead and EMEA CAO
BNY Mellon
Sophie Rutherford
MD, EMEA Head of FX Business Risk
State Street
Emma Prophet
Global Head of Operations
TP ICAP
Fahreen Kurji
Chief Customer Intelligence Officer
Behavox
Natalie Golding
COO
Payment Systems Regulator
Sue-Yin Wan
Head of Business Management, Culture and Regulatory Oversight, Office of the COO
ICBC Standard Bank
Thomas Snowden
Director, Strategic Projects
EMEA Executive Team
BlackRock
APAC
John Currie
COO, Global Banking and Markets
Scotiabank
Gordon Grant
Head of Asia Markets Operations
Citi Bank
Fatema Bookwala
MD and COO Markets and Securities Services ASEAN
HSBC
Katy Matvey
Former APAC COO
Wells Fargo
Dawn Tan
APAC Head of Operations
TP ICAP
“I am excited to be a part of the WCOOC Steering Group as the work of the WCOOC is important to continue to connect and advance the women in the global COO Community.”
Katy Matvey,Former APAC COO – Wells Fargo
The role of the COO in developing and implementing ESG strategies
The Business Case for Strengthening Workplace Culture.
WCOOC Testimonials
december
No Events
january
No Events
february
No Events
march
No Events
Leadership Content

WCOOC Leadership Forum 2022 - EMEA / APAC

WCOOC Leadership Forum 2022 - EMEA / North America

WCOOC Leadership Forum 2022 - POV Article

WCOOC Leadership Forum 2020 - New York

WCOOC Leadership Forum 2020 - London

WCOOC Lunch New York 2020 - Natixis

WCOOC Leadership Forum 2020 - Asia

WCOOC Leadership Evening New York 2019 - BNP Paribas

WCOOC Leadership Evening Hong Kong 2019 - HSBC

WCOOC Leadership Evening New York 2019 - Societe Generale
WCOOC Past Events Content
Content from most recent WCOOC events can be found below, follow the link for more.
The existence of a Glass Ceiling has long been a feature of women’s experience in the financial services industry. Women should not be held back by outdated gender stereotypes and oppressive hiring practices. Women in financial services often find...
Listen to our Executive Coach Cressida Hamilton discuss why setting goals is important, barriers that stop us achieving our goals, the principles of good goal setting and techniques for commitment and implementation. Listen here to find out more...
Listen to our panellists to share their views on how to manage career opportunities for growth within an organisation, motivating the workforce, empowering through exposure and L&D, and driving communication. It is also an opportunity for you...

Armstrong Wolfe are proud signatories of the Women in Finance Charter.
Despite being called ‘Women in the COO Community’, our mission is to promote all talent regardless of gender, race or socioeconomic background to leadership positions, and we are appreciative of the fact that best practice and true change must be a holistic effort and involve all members of the community.
To improve D&I in the workplace, we have a strong board of ambassadors who contribute to our purpose of providing opportunities and the cause of leadership for all women and underrepresented groups across financial services.
Become a Member
Email us today or complete this form and join the only global membership committed to the advancement of the Financial Services COO.
Be engaged, connect with the industry and your peers, empower your people through knowledge transfer and learning.