Women in the COO Community

Promoting the cause of Diversity, Equity and Inclusion

Our diversity, equity and inclusion programme strives to support the underrepresented by leveraging the influence and good will of the female global COO community.

Armstrong Wolfe’s Women in the COO Community (WCOOC) initiative has been running since 2017. Now well-established in New York, London, Hong Kong and Singapore, (soon in Toronto) we have members from over thirty different organisations.

Our commitment to this initiative was born out of the privileged position we have in accessing the COO community through our global forums.

Led by Armstrong Wolfe, a series of cross-industry forums and leadership evenings will take place throughout 2021.


Goals of WCOOC:


Inspiring Women

To inspire women in Financial Services to have no limit to their aspirations.


Educate Women

To educate women on business management and the COO role as career destinations.


Networking Opportunities

To establish exclusive and confidential networking opportunities with peers.


Address Common Challenges

To enable a cross-industry business dialogue to address common challenges.

Newly Appointed WCOOC Ambassadors - Helen Hughes-Green, Managing Director, ICG Conduct at Citi
‘I refuse to believe that women do not have the potential to achieve success at the highest levels of business given their proven academic achievements and business contributions and yet, we continue to see the gender gap persisting. Our customers, shareholders and communities are being failed because businesses are not tapping into the full, representative talent pool available to them, being unconsciously (or consciously) trapped by biases and held back by the legacy overhang of accepted practices. I’ve been an active member of the Armstrong Wolfe WCOOC for a number of years and love how it brings individuals together, agnostic of organisation and geography, to collaborate, challenge accepted norms and share best practice with the common aim of improving diversity and inclusion and, in doing so, improving the outcomes for our clients, our shareholders and our communities as a whole. I am very grateful for the opportunity to contribute more actively as a WCOOC Ambassador moving forward’
Newly Appointed WCOOC Ambassadors - Alexandra Stanton, Corporate Culture Consultant, Lawyer & NED, Former Co-Head of Global Markets Conduct EMEA, Formerly BNP Paribas

I am a firm believer that truly inclusive cultures drive better business outcomes and enable everyone to realise their full potential.  It is encouraging that the most egregious behaviours of past decades can now at least be reported and taken seriously rather than the complaints being shut down.  But significant disparities and inequalities persist.  Diversity shouldn’t be about tokenism and diversity on its own is not enough.  Inclusion is critical to ensure that different perspectives are taken into consideration. There is notable benefit, not least from a risk management perspective, in seeking cognitive diversity from staff with different life experiences and to encourage decision making which takes into account a variety of different viewpoints.  This is especially important in a rapidly changing world where sophisticated solutions are needed to tackle ever more nuanced issues. 

 So many members of the flourishing Armstrong Wolfe community are aware of the benefits of inclusion but also of the challenges any firm faces when implementing measures to achieve inclusive cultures. I am honoured and delighted to have been asked to become an WCOOC Ambassador and look forward to working actively with WCOOC to help drive meaningful change.

WCOOC Events

For more information or to attend an event please contact


No Events


23nov8:30 am9:30 amThreat, Risk and Wealth Management: with a focus on AsiaAPAC / EMEA (MD ONLY)8:30 am - 9:30 am View in my timeClick to view categories:APAC Events,EMEA Events,Q4,WCOOC


01dec7:00 am08(dec 8)8:00 amWCOOC Career Management: Opportunity awareness, mentoring, sponsorship, leveraging and managing your networkAPAC (VPs/Director Level)7:00 am - 8:00 am (8) View in my timeClick to view categories:APAC Events,Q4,WCOOC

02dec6:00 pm7:00 pmWCOOC Career Management: Opportunity awareness, mentoring, sponsorship, leveraging and managing your networkNA (VPs/Director Level)6:00 pm - 7:00 pm View in my timeClick to view categories:North America Events,Q4,WCOOC

03dec1:00 pm2:00 pmWCOOC Career Management: Opportunity awareness, mentoring, sponsorship, leveraging and managing your networkEMEA (VPs/Director Level)1:00 pm - 2:00 pm View in my timeClick to view categories:EMEA Events,Q4,WCOOC


WCOOC Career Management: Opportunity awareness, mentoring, sponsorship, leveraging and managing your network

APAC: 1st December 2021  Time: 17:00 – 18:00 (HKT) 9:00 – 10:00 (GMT)

North America: 2nd December 2021  Time: 13:00 – 14:00 (EST) 18:00 – 19:00 (GMT)

EMEA: 3rd December 2021  Time: 13:00 – 14:00 (GMT)


Gwen Wilcox, Global Head of Women in the COO Community, Armstrong Wolfe

Latest WCOOC Past Events Content

Content from most recent WCOOC events can be found below, follow the link for more.

WCOOC Ambassadors

Driving WCOOC forward


Kate Hutchins

UK Practice Head, Career Management

Learn more


Miia Lankinen

WCOOC Head & Career Management, Asia

Learn more


Gwen Wilcox

COO, Armstrong Wolfe and Global Lead, WCOOC

Learn more


Cressida Hamilton

Executive Coach to the COO Community

Learn more

WCOOC Steering Committee

Steering Committee from global banks supporting WCOOC and its Dnl initiatives


Gordon Grant

Global Head of Futures, Clearing and FX Prime Brokerage Operations at Citi


Loretta Marcoccia

Executive Vice President & COO, Global Banking and Markets, Scotiabank


Louise Moat

MD, COO, Asia Pacific ex Japan, Investment Banking Division, Nomura


Penny Tunbridge

MD, COO Advisory, Credit Suisse


Suzy White

Global COO Markets & Securities Services, HSBC


Armstrong Wolfe are proud signatories of the Women in Finance Charter.

Despite being called ‘Women in the COO Community’, our mission is to promote all talent regardless of gender, race or socioeconomic background to leadership positions, and we are appreciative of the fact that best practice and true change must be a holistic effort and involve all members of the community. To improve D&I in the workplace, we have a strong board of ambassadors who contribute to our purpose of providing opportunities and the cause of leadership for all women and underrepresented groups across financial services.

Our career coaches and ambassadors consist of males and females (45% female, 55% male) to help accelerate this change across the wider Financial Services industry. 

Armstrong Wolfe’s senior management is 33% female, with the WCOOC management (Armstrong Wolfe employees) being 100% female. 

iCOOC Membership

Our membership is one degree of separation from primary business decision makers. They are the ambassadors of conduct with ‘COO’ a trademark for ethical behaviour. This community is uniquely positioned to transform Financial Services.

iCOOC’s mission is to help them meet this challenge by working better together.

We are inviting you to join the Armstrong Wolfe COO Community.

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