Women in the COO Community
Supporting, empowering & inspiring the female leadership of tomorrow
Armstrong Wolfe’s Women in the COO Community (WCOOC) initiative was established in 2016, and is now globally recognised across New York, Toronto, London, Paris, Hong Kong, and Singapore. Its purpose is to champion the cause for advancement of women within financial services, focused on the leadership of tomorrow, those that will take the industry forward into the coming age.
Members of our global COO network come together to provide and present on subjects directly related to career management and advancement. We provide this through podcasts, articles, interviews, and events for which we recruit engaging speakers from within and outside the industry. We welcome people of any level of seniority to engage with our agenda.
WCOOC is led by industry professionals, its Chair, Vice Chair, and regional steering groups working together to provide timely and forward-thinking content and thought leadership.
To inspire tomorrow’s female leaders in Financial Services to have no limit to their ambitions.
To educate our peers on-business management and the COO role as career destinations.
To provide a platform for cross-industry debate seeking to address common challenges.
WCOOC Leadership Team
Emma Prophet is Group Head of Operations at TP ICAP and their EMEA Business Sponsor for Diversity and Inclusion Network groups. Emma joined TP ICAP following 15 years at Morgan Stanley, where she was a Managing Director and held various leadership roles across Clearing, Data and Securities Operations based in London, Glasgow, Singapore and New York.
Prior to her time at Morgan Stanley, Emma started as a consultant working with various Financial Services firms and then spent 5 years as Project Manager delivering cross-functional change at Barclays Capital.
Clement King Executive Consulting LLC provides consulting services on a wide range of topics, including Executive Leadership, Risk, Control & Compliance, Transformation/Change Management and Speaking Engagements. Clement is a highly accomplished Executive who has built an extensive record of success in managing risk and regulatory compliance, improving controls and building high performance teams for top financial services organizations.
Over the course of his career, Clement has partnered with Executives, Corporate Boards, Business Leaders, Operations, Technology, Finance, Human Resources and other departments to create powerful risk mitigation strategies to drive growth in the face of rapidly evolving changes within global markets.
Clement was most recently the Control Management Senior Executive, Chief Operating Officer for Wells Fargo. Previously, Clement was the Chief Control Officer for the U.S. for HSBC and worked in New York, London and Toronto. He has also worked for other leading financial institutions including JP Morgan and Citi.
Clement also fosters a culture of innovation, collaboration, and professional development as core elements for achieving shared goals. Clement is a strong advocate for diversity, equity and inclusion, and is a Board Member for two nonprofit organizations – Johnny Mac Tennis Project and Nest Artisan Guild.
WCOOC Steering Group
Former Wells Fargo
Control Management Senior Executive, COO
COO Global Markets Americas
BNP Paribas Securities Corp
SVP, COO, U.S. Global Banking & Markets
Standard Chartered Bank
Managing Director, Chief of Staff for Global Fixed Income & Currencies
MD, Global CAO for Global Rates and Markets Cross Asset
Director – Treasury Services Global Business Change Lead and EMEA CAO
MD, EMEA Head of FX Business Risk
Global Head of Operations
Chief Customer Intelligence Officer
Payment Systems Regulator
Head of Business Management, Culture and Regulatory Oversight, Office of the COO
ICBC Standard Bank
Director, Strategic Projects
EMEA Executive Team
COO, Global Banking and Markets
Head of Asia Markets Operations
MD and COO Markets and Securities Services ASEAN
Former APAC COO
APAC Head of Operations
“I am excited to be a part of the WCOOC Steering Group as the work of the WCOOC is important to continue to connect and advance the women in the global COO Community.”
Katy Matvey,Former APAC COO – Wells Fargo
The role of the COO in developing and implementing ESG strategies
The Business Case for Strengthening Workplace Culture.
“When smart motivated people come together with a common goal there is no end to what they can achieve. This growing community of WCOOC brings together some of the best and brightest experienced professionals, joined by shared desires to promote equal opportunities, excellence and innovation. I am honoured to be a member of this community as an ambassador.”
Rowena Everson, Head of Digital Channels and Data Analytics for the West region at Standard Chartered Bank
“The COO has a unique and wide-reaching role with the capability and responsibility to inspire, impact and empower change across the entire organisation. As such, it is extremely valuable to have a forum like the WCOOC to exchange ideas, meet likeminded people and strengthen resolve to create environments of complete inclusion allowing everyone to bring their whole self to work.”
Peter Zorn, Talent and Transformation, IBM Consulting
“As a female COO, manager of talented women, and mother of two daughters, the advancement and development of the next generation of female leaders is close to my heart. It’s a privilege to join the Steering Committee for Women in the COO Community, which has grown into a vibrant network of accomplished women who are actively supporting each others growth and success.”
Rebecca Crowe, Managing Director and Chief Operating Officer at BNY Mellon
“I have been engaged with the WCOOC and the Armstrong Wolfe community since inception. The WCOOC community is both relevant and pertinent given the challenges that the COO, and wider C-suite faces. More critically it provides an excellent, safe space platform, sandbox if you will, for critical discussions on the often highly complex commercial, regulatory and human elements of our business.”
David Sharratt, COO Asia, Commerzbank
“The WCOOC is an outstanding collaborative forum bringing together the COO (and wider) community to engage, learn, network and examine in detail the key topics and challenges impacting business today and in the future. As a rare cross-industry platform it provides a unique opportunity for the COO community to come together and support each other in what are increasingly challenging roles in increasingly challenging times.”
Stephen Miller, Chief Information Officer, Arco
“The role of the COO has been my most challenging and at the same time most rewarding of my career to date. Being an ambassador for Women in the COO Community allows me to support others and share my experiences in what is an often misunderstood role with few experienced resources to lean on.”
Rich Evans, Former Head of Equities, EMEA, Barclays and Current Head of Prime, CEX.IO
“Embracing diversity, equity and inclusion is not just a commitment, infact it is a driving force in shaping the future of our industry. I am honoured to join the WCOOC Steering Committee and look forward to passionately contributing to the journey of fostering a more inclusive and equitable financial landscape for all.”
Fatema Bookwala, Managing Director, Managing Director & COO Markets and Securities Services ASEAN, HSBC
“Being equally able and allowed to develop ones full potential in the workplace should not be a topic of discussion anymore in this day and age. Unfortunately it still is. Creating and supporting avenues that enable the right environment to ensure everyone has access to equal opportunities remains urgent and important. As a woman with a career in Finance, I know it is not a given for everyone to break or confront barriers in adverse environments. I have seen firsthand how WCOOC is paving the way and supporting talented women in our industry across all walks of life. I am extremely honored and proud to be able to contribute as a steering Committee Member.”
Sietske Kalse, Managing Director, COO and Head of Business Development, Citi
“The COO role covers a wide range of responsibilities and a unique set of challenges. It is so important and invaluable to have a community like WCOOC that supports us to deliver and develop both professionally and personally.”
Kimberly Ong, EMEA & Asia COO Asset Management Solutions, J.P. Morgan Asset Management
“I am a firm believer that truly inclusive cultures drive better business outcomes and enable everyone to realise their full potential. It is encouraging that the most egregious behaviours of past decades can now at least be reported and taken seriously rather than the complaints being shut down. But significant disparities and inequalities persist. Diversity shouldn’t be about tokenism and diversity on its own is not enough. Inclusion is critical to ensure that different perspectives are taken into consideration. There is notable benefit, not least from a risk management perspective, in seeking cognitive diversity from staff with different life experiences and to encourage decision making which takes into account a variety of different viewpoints.
This is especially important in a rapidly changing world where sophisticated solutions are needed to tackle ever more nuanced issues. So many members of the flourishing Armstrong Wolfe community are aware of the benefits of inclusion but also of the challenges any firm faces when implementing measures to achieve inclusive cultures. I am honoured and delighted to have been asked to become an WCOOC Ambassador and look forward to working actively with WCOOC to help drive meaningful change.”
Alexandra Stanton, Corporate Culture Consultant, AVS Corporate Culture Consultancy
“I refuse to believe that women do not have the potential to achieve success at the highest levels of business given their proven academic achievements and business contributions and yet, we continue to see the gender gap persisting. Our customers, shareholders and communities are being failed because businesses are not tapping into the full, representative talent pool available to them, being unconsciously (or consciously) trapped by biases and held back by the legacy overhang of accepted practices. I’ve been an active member of the Armstrong Wolfe WCOOC for a number of years and love how it brings individuals together, agnostic of organisation and geography, to collaborate, challenge accepted norms and share best practice with the common aim of improving diversity and inclusion and, in doing so, improving the outcomes for our clients, our shareholders and our communities as a whole. I am very grateful for the opportunity to contribute more actively as a WCOOC Ambassador moving forward.”
Helen Hughes-Green, Managing Director, ICG Head of Client Conduct Risk, Citi
WCOOC Leadership Forum 2022 - EMEA / APAC
WCOOC Leadership Forum 2022 - EMEA / North America
WCOOC Leadership Forum 2022 - POV Article
WCOOC Leadership Forum 2020 - New York
WCOOC Leadership Forum 2020 - London
WCOOC Lunch New York 2020 - Natixis
WCOOC Leadership Forum 2020 - Asia
WCOOC Leadership Evening New York 2019 - BNP Paribas
WCOOC Leadership Evening Hong Kong 2019 - HSBC
WCOOC Leadership Evening New York 2019 - Societe Generale
WCOOC Past Events Content
Content from most recent WCOOC events can be found below, follow the link for more.
The existence of a Glass Ceiling has long been a feature of women’s experience in the financial services industry. Women should not be held back by outdated gender stereotypes and oppressive hiring practices. Women in financial services often find...
Listen to our Executive Coach Cressida Hamilton discuss why setting goals is important, barriers that stop us achieving our goals, the principles of good goal setting and techniques for commitment and implementation. Listen here to find out more...
WCOOC Q4 2022 – Attract, Retain, Promote: How To Motivate Staff with Less Opportunities for Promotion and Progression Panel Discussion
Listen to our panellists to share their views on how to manage career opportunities for growth within an organisation, motivating the workforce, empowering through exposure and L&D, and driving communication. It is also an opportunity for you...
Armstrong Wolfe are proud signatories of the Women in Finance Charter.
Despite being called ‘Women in the COO Community’, our mission is to promote all talent regardless of gender, race or socioeconomic background to leadership positions, and we are appreciative of the fact that best practice and true change must be a holistic effort and involve all members of the community.
To improve D&I in the workplace, we have a strong board of ambassadors who contribute to our purpose of providing opportunities and the cause of leadership for all women and underrepresented groups across financial services.