Content Library

Welcome to the iCOOC’s knowledge centre

COO Magazine

The COO Magazine is the only publication for Chief Operating Officers across the Financial Services Industry.

Providing the latest news and views from industry leading experts, it’s your essential guide to the Financial Services COO world.

Point Of Views (POVs) 

Fast paced and constently updated articles following movements of the COO and banks.

Featuring Point of View Article’s, RTO Surveys,  Session minutes & In The Spotlight Articles.


Podcasts & Presentations

Listen to some of our past events and view past event content on demand.

Another chance to listen to sessions from our iCOOC and WCOOC events and view past event materials. Including Mental Health Awareness Week, Q2, Q3 & guest speaker podcasts.


No Place To Hide

The Role of the Banking Chief Operating Officer (COO)

There is no definitive answer to the question ‘what does a chief operating officer, the COO, actually do?’ Every COO’s role is different, and more so in banking. It is to understand this exclusivity that Maurice Evlyn-Bufton has written the series of papers that are brought together in this book. 

If you are an established COO, aspiring to be one, seeking to hire one, or are generally interested in the subject of executive management and leadership, this book offers an informed analysis of one of the most important and yet largely misunderstood leadership roles within banking today.

To Catch a Thief

The Evolution of the Head of Non-Financial Risk (NFR)

To Catch a Thief is the sequel to Maurice’s first book, No Place to Hide, released following the Conduct and Culture, Purpose over Profit 2021 Summit.

With contributing chapters from various firms -including ForcePoint, Ivey Business School, EY, Pall Mall Risk Reduction and FTI Consulting- and individuals, this book is an in-depth exploration of the CCO role and its challenges in the new regulatory era.


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