I'm a paragraph. Click here to add your own text and edit me. It's easy.


Welcome to
The Armstrong Wolfe Institute

For Chief Operating and Chief Control Office Professionals

Our purpose is to raise the profile and impact of the COO and CCO functions in Finance by driving innovation, while redefining and enhancing their roles and capabilities.

Our mission is to make the COO a globally recognised profession, to be accredited and in doing so, making it the go-to career destination for those wishing to drive success from the heart of the organisation.

Goals of the Institute

  • Redefine the role of the Operating and Control Officer functions, from Business Manager to COO or CCO to meet the emerging challenges of the finance industry and in a way that drives business value and builds trust.

  • Advance the development of innovation, solutions, competencies and skills in a targeted, balanced manner to support the COO and CCO's evolving function.

  • Develop opportunities and a career path for talent from diverse backgrounds to bring rich perspective and an effective source of leadership in this critical role, whether direct from secondary/tertiary education or laterally from other functions or industries.


Innovation Hub

Drive independent research and development of innovative concepts and ideas or frameworks (leveraging the Armstrong Wolfe forums) to effect solutions and drive value creating activities.

Learning Hub

The learning hub is an ecosystem of coaching, training and development.

COO Academy

The Institute will launch the COO Academy

in 2021. 

Targeted at supporting underrepresented groups in joining Financial Services as a career choice.

The Institute Managing Partner

Patrick Butler

Patrick is one of the UK’s leading experts on building effective culture, conduct and risk management practices in regulated industries. He advises and coaches senior management and boards, and works with firms to design and implement innovative operating models and bespoke programmes which drive sustainable value while meeting regulatory requirements. He has helped a range of clients introduce cutting edge approaches to conduct, culture and risk, including Barclays Bank, RBS, TOTAL, Natixis, Commerzbank and FinTrU.

As well as working with individual firms, Patrick is also involved with a number of executive education foundations: He has been a Programme Director and taught at CEDEP in France and is a guest speaker at INSEAD’s International Directors in Banking programme. He is the Managing Partner of the Armstrong Wolfe Institute which aims to develop new ideas and practical solutions that exceed the evolving regulatory agenda and enhance the commercial value in the operation of financial firms through research, learning and development of technical and behavioural (Conduct) skills and culture management. He co-founded and continues to deliver the Conduct and Culture Academy at UK Finance – a course which builds on his deep understanding of the latest regulatory thinking, advanced behavioural models, strategic models and practical expertise. He is regularly invited as an expert panellist at industry conferences and roundtable discussions.

Patrick’s practitioner approach comes from many years working in banking. Having started out as an investment banker with HSBC, he moved into strategy and operations roles before heading EMEA Global Banking Compliance at Bank of America Merrill Lynch, where, based on Conduct principles, he successfully restructured the Investment Banking, Debt and Equity Capital Markets and Equity Research Compliance functions, following the merger of the two banks. Before his career in banking, Patrick was a British Diplomat.

He is an adviser to the CEO and Deputy Chairman designate to the board of MIRIS AS, a Norwegian clean energy and smart building technology company and on the board of Sonder Financial, a start-up payments platform technology provider. He enjoys advising and mentoring a number of SME businesses undergoing substantial growth or change to disrupt their industry.

Patrick received his MBA from INSEAD in 1999.