Q2 Magazine 2023

iCOOC In-Person Forum – Hosted by State Street

SMF24 Roundtable Dinner

Contact Will Parry to register for this event.

Please note this Roundtable Dinner is for SMF24s.

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Host: Barbara Diette, UK COO, State Street

6.30 pm – 9.00 pm, June 20th 2023
State Street, 20 Churchill Place, London E14 5HJ

Join us for an open discussion on principal concerns, best practices and a targeted debate on decision rights with Group and/or HQ; addressing lack of progress on regulatory implementation and governance.

We are delighted to have David Blunt and Georgina Philippou, both previously of the FCA, presenting their thoughts and taking questions from the COO community, at the Q2 SMF24 roundtable. The Chatham House Rule debate will be moderated by Maurice Evlyn-Bufton (CEO, Armstrong Wolfe), with David offering insights from an SM&CR and regulatory standpoint, with Georgina adding further colour from her time as the FCA’s COO with other regulatory perspectives.

Agenda & discussion points:

  1. Welcoming address
  2. Roundtable introductions: what do you consider the top 3 risks?
  3. SMCR: why it came into being and the process and challenges of implementation?
  4. Covid: a huge challenge for the COO, delivering a higher profile in the C suite, to what benefit?
  5. Operational Resilience: COOs are in the limelight and half way through a major implementation programme with high expectations, what are the challenges to delivery?
  6. Case Study: TSB focused attention on liability of COOs,  but with today’s greater complexity and rate of change, what does that all mean for the COO?
  7. ESG –  all in the context of environmental and social commitments and governance challenge, which are not universally embraced, with disparate global perspectives on how to handle these key issues, how does the COO bridge the divide?
  8. Executive patronage: enhanced understanding of COO obligations would be helpful, whilst abutting responsibilities with others, D&I, AI etc., how best expedited?
  9. The collective: what can we as the COO community do to meet these challenges?

To register for this event please email Will Parry at Armstrong Wolfe

Hosted by:

Barbara Diette

UK Chief Operating Officer
State Street


Barbara is the Chief Operating Officer for UK (SMF 24), providing consolidated oversight of internal operations, including: business continuity, operational resilience, outsourcing/third party management, business risk management, AML/KYC and the CASS office.  Barbara is a member of several senior risk committees both in the UK and globally. 

Prior to her current role, Barbara was Chief Risk Officer for the UK and Ireland, responsible for developing, directing and managing the overall risk management program to ensure effective identification, measurement, control and management of the relevant risks facing State Street.

David Blunt

Former Head of Conduct Specialists, Supervision, FCA


David Blunt a board level culture and governance specialist, experienced in creating, inspiring and leading professional teams to deliver cultural and conduct change.

He was the FCA’s face of culture and conduct in public engagements across the financial services industry; a passionate speaker, I have spoken at over 50 conferences, domestically and internationally, on culture.

His background includes Supervision at the FCA, the Enforcement and Markets Divisions of the FSA, the London Stock Exchange and as a solicitor in private practice advising banks and other financial services firms.

WIth a proven track-record of delivering complex projects on time, on budget and to high quality, delivering a step change in both the supervision of culture and firms’ understanding of culture. David also chaired international committees for the FSB to lead the global agenda on remuneration and culture.

Over the last 10 years he has engaged with Global Systemically Important Firms, across banking, insurance, asset management and other financial services sectors, interacting with C-suite executives and board members.

Georgina Philippou

Formerly FCA, Veteran financial services regulator


Georgina Philippou is an experienced and well connected professional passionate about public service, diversity and inclusion, and the arts; an energetic and inclusive leader; a strategic thinker and problem solver; a clear and collegiate chair of committees and boards; excellent financial services regulatory knowledge; broad and deep experience of executive and advisory roles.

She started her career as a researcher in a major accountancy firm before moving on to become an investment analyst for an institutional client stockbroker and then a major investment bank.

Georgina joined the Securities and Investments Board (one of the FCA’s predecessor organisations) in 1992, specialising in investigations, particularly of unauthorised business. She has extensive enforcement experience across all areas of financial services including dispute resolution through settlement and mediation,
involving a range of financial services firms.

Georgina became Chief Operating Officer of the FCA in November 2015, having been Executive Director of Enforcement and Market Oversight. She chaired the International Organisation of Securities Commissions’ (IOSCO) Committee on Enforcement and the Exchange of Information and its Screening Group, which assesses applications to sign the Multilateral Memorandum of Understanding (MMoU) between 2008 and 2016. We delivered IOSCO’s credible deterrence report and the new enhanced MMoU.

As COO, Georgina chaired the FCA’s Executive Diversity Committee, its Executive Operations Committee and the Public Sector Equality Duty working group. She was the FCA’s Senior Adviser on the Public Sector Equality Duty from January 2021 to September 2022, providing support and challenge to the team behind the FCA’s emerging Regulatory D&I policy. I am a member of the City of London Social Mobility Task Force, working on the creation of the new Progress Together membership body.

Georgina is a Fellow of the Chartered Institute for Securities and Investment.

Confirmed attendees: