Financial Markets
Working Group Programme

The Financial Markets COO community working together to generate thought leadership and develop solutions to address market wide non-proprietary challenges.


As directed by the Q4 2021 / Q1 2022 COO priority of work surveys, 6 iCOOC working groups were established in Q2 2022. The objective of forming these working groups is to facilitate effective collaboration within iCOOC (International COO Community).


The purpose of forming these working groups is to promote the sharing of information and opinions between selected iCOOC executives to achieve a desired outcome.


Each working group will have a year end output which will be an aide mémoire, industry paper or a product. The content will have been provided and shaped by the collective thought of the COO community. This initiative will be led by the CEO of Armstrong Wolfe (moderator), and the joint Armstrong Wolfe Advisory managing partners (content and programme leadership).

The Armstrong Wolfe leadership team will be supported by appointed industry advisors and 3rd party companies with known capabilities and/or insights that will add value to each working group.

Participating Members:

Bank of America, BMO, BNP Paribas, BNY Mellon, CIBC, Citi, Credit Agricole, Credit Suisse, Deutsche Bank, HSBC, ICBC, ING, J.P. Morgan, Lloyds, Mizuho, MUFG, Natixis, NatWest Markets, RBC Capital Markets, Scotiabank, Standard Chartered, State Street, TD Securities, TP ICAP, UBS and Wells Fargo.

Financial Markets Industry Advisors


  • Ralph Orciuoli Former MD, Global Head of Service Office, Barclays

  • Stephen Miller Former Chief Information Officer, Standard Chartered

  • Andrew Murfin Former Group MD, Global Wealth Management, UBS

1st Line Business Risk and Controls

  • Ted MacDonald Senior Technical Specialist, FICC Markets Standards Board

  • David Miller MD, Chief Control Officer Asset Servicing and Digital, BNY Mellon

  • Nigel Webb MD, Interpath Advisory

  • Larry List Former Chief Conduct and Controls Officer for Global Markets Americas, BNP Paribas

  • David Grosse Risk Governance, HSBC Global Banking & Markets

Workforce Management

  • Lance Gerrad-Wright Leadership Advisor

  • Chris Severson Head of People and Culture, Philip Morris International

  • Peter Zorn APAC Head of Talent & Transformation, IBM

  • John Coleman Former MD, Head of Invesco Private Capital Partners; CAO, Global Institutional

  • John Rosling CEO, Contexis

Conduct, Culture and Purpose

  • David Grosse Risk Governance, HSBC Global Banking & Markets

  • Ted MacDonald Senior Technical Specialist, FICC Markets Standards Board
  • John Coleman Managing Partner, Sovereign’s Capital

  • John Rosling CEO, Contexis


  • Shiobhan Dunn Former Global Head of BCM, Morgan Stanley

  • Larry List Former Chief Conduct and Controls Officer for Global Markets Americas, BNP Paribas


  • Rich Evans MD, CEX.IO Prime

  • Nigel Webb MD, Interpath Advisory

Your commitment


The strength of the iCOOC platform lies in the diversity of thoughts. Attendance will be delegated by the Global COO, with the delegate holding a commensurate level of seniority at global, regional, or functional level. 

The same delegate will commit to actively participating in the working group each quarter.


Active participation: 3 x 90-minute working groups between April
and December 2022.

Knowledge Transfer

To allow transfer and
communication of the
content to managerial team members, the Working Group
executive can invite their direct reports to attend. The executive will be visual and actively participate, the invitees will be non-visual and in listening mode only.


To co-host one working group forum between April and December 2022, with two of your working group peers.


To be available for interim 1-2-1 conversations with the Armstrong Wolfe programme lead, who will be responsible for programme momentum in-between the pivotal working groups.

Leadership Development

Working Group participation is structured to additionally provide leadership and employee development at the senior director to executive managing director level. Participation is maximised through the knowledge sharing policy and broader forum participation. This ensures a return of investment for iCOOC members.

Areas of benefit realised through participation in iCOOC’s industry and peer led Working Groups, operating as a confidential and exclusive information exchange, are as follows:

The information exchange
  • Market Awareness
  • Intelligence Gathering
  • Data Validation
  • Idea and Solution Development

Personal and Behavioural Development:

  • Networking
  • Confidence Building
  • Peer Group Benchmarking
  • Presentation Training
  • Public Speaking

Financial Markets Working Groups

Non-Financial Risk Management

Executive Attendee: Global Head of Business Controls and/or Non-Financial Risk

Industry Paper: Defining and managing non-financial risk management


Executive Attendee: Global Head of Strategic Change, Transformation and/or Architecture

Industry Paper: How best to support, quantify and deliver innovation 

ESG Data Management

Executive Attendee: Head of ESG Data Management / Architectural Design

Industry Paper: Formulating a common approach for the standardisation of ESG data


Executive Attendee: Global Head of Operations

Industry Paper: Navigating the journey to the Target Operating Model. An integration of thought and experience of today’s Operations executive

COO Aide Mémoire: Outsourcing: Selection, Management, Exit

Workforce Management

Executive Attendee: Global COO and/or Regional COO

Industry Paper: Managing a hybrid workforce 

1st Line Business Controls

Executive Attendee: Global Head of 1st Line Controls

Industry Paper: Defining the go-to destination and future target operating model for the 3LoD

Other iCOOC Activities

Algo Trading
Governance and Controls

Business Management Compensation Index

EMEA Regulation

North America Regulation Forum

Women in the COO Community (WCOOC)

We welcome the opportunity to connect.

If you’re interested in learning more about Armstrong Wolfe as either a client or executive expert, please connect with us via the link below.

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