Also in this edition...

The certainty of uncertainty. In the last decade the frequency with which the COO community had to meet a succession of meaningful and often worldwide challenges and crises head on has become a working norm. Whilst the desire and day to day ambition may be to have time and resources to be looking forward and outward, the 2024 forecast is unlikely to offer a respite from firefighting, keeping the lights on and ensuring their people are happy, motivated, and remain productive.

Seeking insights from a distinguished panel of industry experts, we delve into the key challenges that await us on the horizon. Discover their invaluable perspectives on the path ahead and gain a deeper understanding of the complexities and opportunities that will shape the financial landscape in the coming year.

As 2023 draws to a close, we reflect on the DE&I discussions Armstrong Wolfe has engaged in over the past year. Armstrong Wolfe is committed to the promotion of Diversity, Equity and Inclusion in the financial services sector, and with the 2024 launch of our Ad Centrum initiative, it is discussions like these which we aim to bring to the fore.

Cost transformation for asset managers. Before the pandemic created the start of global market turbulence, asset managers were challenged with cost and profitability. In 2019, 21 of the top 25 asset managers saw their profit margins decline an average of 20% YoY even though their AUM increased 20% in that same time.

Chief Operating Officers of international businesses find themselves navigating through what we at Control Risks are calling The Great Realignment, a period marked by both risk and opportunity. This era reflects the complexities of the post-COVID world, characterised by economic challenges and geopolitical turbulence. Global issues such as climate change, conflicts, social unrest, and financial instability are increasingly demanding collaborative international solutions and impacting operational effectiveness.

PRESS RELEASE: London, December 2023 – NTT DATA UK&I, a leading IT services provider, and Armstrong Wolfe, a global financial services advisory firm, have announced a strategic partnership to drive innovation in the financial services industry. 

Chief Operating Officers of international businesses find themselves navigating through what we at Control Risks are calling The Great Realignment, a period marked by both risk and opportunity. This era reflects the complexities of the post-COVID world, characterised by economic challenges and geopolitical turbulence. 

Armstrong Wolfe Partners with Behavox to Elevate Financial Services Oversight with Innovative Product Suite. We are proud to announce a strategic alliance with Behavox, the leading provider of AI-driven compliance solutions. This partnership marks a significant step forward in revolutionizing the financial industry’s approach to risk management and operational oversight.

Implementing a voice monitoring program in financial institutions is complex. It involves integration with recording equipment to collect voice files, transcribe these files, and provide users with a user-friendly interface (UI) for listening to and reviewing audio files alongside their transcripts.

The financial services sector continues to face a dynamic and ever-changing landscape, marked by significant regulatory, technological, operational, and geopolitical challenges. As we approach 2024, it is crucial for financial institutions to stay abreast of emerging trends and proactively address potential risks to ensure long-term stability and success.

An interview with Andy Nelson, Head of Banking & Financial Markets at NTT Data UK. Andy Nelson is an industry advisor to the International COO Community and was interviewed by Maurice Evlyn-Bufton (CEO, Armstrong Wolfe

Come and join us in our efforts to raise £100,000 and to completely renovate and re-equip the school gymnasium, which the local community have asked be renamed as the Queen Elizabeth II Sports Hall.